Marcus Thompson

@marcus_t_atl

AC system not cooling — possible replacement

30349 · South FultonOPP-2026-0847Jul 29, 2026 — 8:14 AM

$8,400

Confirmed Revenue

Same-Day Priority

Source

Community

Signal Confidence

91%

Recommended Play

Summer Comfort Check Campaign

CRM Status

Synced

Pop Credits

+85

Complete Revenue Journey

One connected timeline — from the original demand signal to confirmed revenue and partner funding

Step 1 · Signal DetectedJul 29 — 8:14 AM

Demand increase in ZIP 30349

AC-related service requests and questions up 340% in South Fulton over 48 hours. Heat index forecast: 96°F–101°F through weekend.

Source:Nextdoor — South Fulton Neighbors

Signal Type:Service question volume spike

Confidence:91%

Trigger:Heat wave forecast + aging housing stock

Step 2 · Activation SelectedJul 29 — 8:16 AM

Summer Comfort Check Campaign

Operator-approved play activated targeting South Fulton. Offers free diagnostic with same-day availability and financing/rebate consultation.

Campaign:Summer Comfort Check

Audience:Homeowners 30349, 30331 — AC units 10+ yrs

Offer:Free diagnostic + same-day service

Qualification Flow:Issue → ZIP → Urgency → Financing interest

Step 3 · Engagement ReceivedJul 29 — 8:22 AM

Marcus Thompson posted a service request

Original community post captured and linked to this opportunity record.

Customer:Marcus Thompson

Platform:Nextdoor

Original Post:"AC stopped blowing cold... looking for reliable HVAC"

Step 4 · Guided ConversationJul 29 — 8:23 AM

SyncPop qualified the homeowner

Automated conversation captured service need, ZIP, urgency, system details, and financing interest. 8-minute response time.

Service Need:AC not cooling — Carrier, ~12 yrs old

ZIP Code:30349 — South Fulton

Urgency:Same-Day Priority

Financing Interest:Yes — interested in rebates

Contact Captured:(404) 555-0147

Response Time:4 minutes

Step 5 · CRM HandoffJul 29 — 8:31 AM

Sent to ServiceTitan

Qualified opportunity synced to ServiceTitan as a new job. CSR assigned, appointment booked, technician dispatched.

CRM Status:Synced ✓

Job ID:ST-49821

CSR Assigned:Dana Mitchell

Technician:James Carter (Lead Install Tech)

Appointment:Aug 1, 2026 — 2:00 PM

Job Type:System Evaluation → Replacement

Step 6 · Revenue AttributionAug 1 — 5:45 PM

Job completed — $8,400 system replacement

Full Carrier system replacement completed. Revenue confirmed and connected back to the original demand signal.

Job Status:Completed ✓

Confirmed Revenue:$8,400

Original Source:Nextdoor community signal

Campaign:Summer Comfort Check

Cost of Activation:$340

Operator Return:24.7x ROI

Partner Funding Applied:$2,500 (Carrier Residential)

Pop Credits Earned:+85